"our" or "the Company") practices with respect to information collected from users who access
our website at www.cymo.io ("Site"), or otherwise share personal information with us
Grounds for data collection
Processing of your personal information
(meaning, any information which may potentially allow your identification with reasonable means; hereinafter
"Personal Information") is necessary for the performance of our contractual obligations towards you and
providing you with our services, to protect our legitimate interests and for compliance with legal and
regulatory obligations to which we are subject.
When you use the Site, you consent to the collection,
storage, use, disclosure and other uses of your Personal Information as described in this Privacy
What information we collect?
We collect two types of data and information
The first type of information is un-identified and non-identifiable information
pertaining to a User(s), which may be made available or gathered via your use of the Site (“Non-personal
Information”). We are not aware of the identity of a User from which the Non-personal Information was
Non-personal Information which is being collected may include your aggregated usage information and technical
information transmitted by your device, including certain software and hardware information (e.g. the type of
browser and operating system your device uses, language preference, access time, etc.) in order to enhance the
functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed,
online browsing, clicks, actions, etc.).
The second type of information Personal Information which is
individually identifiable information, namely information that identifies an individual or may with reasonable
effort identify an individual. Such information includes:
Device Information: We collect Personal
from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address
and UUID) and other information which relates to your activity through the Site.
When you register to our Site you will be asked to provide us certain details such as: full name; e-mail or
physical address, and other information.
How do we receive information about you?
Personal Information from various sources:
When you voluntarily provide us your personal details in
to register on our Site;
When you use or access our Site in connection with your use of our
third party providers, services and public registers (for example, traffic analytics vendors).
information we collect?
We do not rent, sell, or share Users’ information with third parties except as
We may use the information for the
with you – sending you notices regarding our services, providing you with technical information and responding
to any customer service issue you may have;
To communicate with you and to keep you informed of our latest
updates and services;
To serve you advertisements when you use our Site (see more under
To market our websites and products (see more under
Conducting statistical and analytical purposes, intended to improve the
In addition to the different uses listed above, we may transfer or disclose Personal Information
to our subsidiaries, affiliated companies and subcontractors.
In addition to the purposes listed in
different jurisdictions across the world, for any of the following purposes:
operating our Site;
Providing you with our services, including providing a personalized display of our
Storing and processing such information on our behalf;
Serving you with advertisements and
assist us in evaluating the success of our advertising campaigns and help us retarget any of our
Providing you with marketing offers and promotional materials related to our Site and
Performing research, technical diagnostics or analytics;
We may also disclose
if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to:
comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies
(including our Agreement), including investigations of potential violations thereof; (iii) investigate,
prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues;
(iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights,
property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating
law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or
You may request to:
Receive confirmation as to
or not personal information concerning you is being processed, and access your stored personal information,
together with supplementary information.
Receive a copy of personal information you directly
volunteer to us in a structured, commonly used and machine-readable format.
Request rectification of
your personal information that is in our control.
Request erasure of your personal
Object to the processing of personal information by us.
Request to restrict
processing of your personal information by us.
Lodge a complaint with a supervisory
However, please note that these rights are not absolute, and may be subject to our
legitimate interests and regulatory requirements.
If you wish to exercise any of the
rights, or receive more information, please contact our Data Protection Officer (“DPO”) using the details
We will retain your personal
for as long as necessary to provide our services, and as necessary to comply with our legal obligations,
disputes, and enforce our policies. Retention periods will be determined taking into account the type of
information that is collected and the purpose for which it is collected, bearing in mind the requirements
applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable
time. Under applicable regulations, we will keep records containing client personal data, account opening
documents, communications and anything else as required by applicable laws and regulations.
rectify, replenish or remove incomplete or inaccurate information, at any time and at our own
services, including when you visit our Site or access our services.
A "cookie" is a small piece
information that a website assign to your device while you are viewing a website. Cookies are very helpful and
can be used for various different purposes. These purposes include allowing you to navigate between pages
efficiently, enable automatic activation of certain features, remembering your preferences and making the
interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the
advertisements you see are relevant to you and your interests and to compile statistical data on your use of
The Site uses the following types of cookies:
a. 'session cookies'
stored only temporarily during a browsing session in order to allow normal use of the system and are deleted
from your device when the browser is closed;
b. 'persistent cookies' which are read only by the
Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies
used where we need to know who you are for repeat visits, for example to allow us to store your preferences
the next sign-in;
c. 'third party cookies'
which are set by other online services who run
content on the page you are viewing, for example by third party analytics companies who monitor and analyze
Cookies do not contain any information that personally identifies you, but Personal
Information that we store about you may be linked, by us, to the information stored in and obtained from
cookies. You may remove the cookies by following the instructions of your device preferences; however, if you
choose to disable cookies, some features of our Site may not operate properly and your online experience may
We also use a tool called “Google Analytics” to collect information about your use of the
Google Analytics collects information such as how often users access the Site, what pages they visit when they
do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google
Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other
identifying information. We do not combine the information collected through the use of Google Analytics with
personally identifiable information. Google’s ability to use and share information collected by Google
and the Google Privacy
Third party collection of information
Our policy only addresses the use and disclosure
information we collect from you. To the extent you disclose your information to other parties or sites
throughout the internet, different rules may apply to their use or disclosure of the information you disclose
you choose to disclose information to.
companies that we do not own or control, or to individuals whom we do not employ or manage, including any of
How do we
safeguard your information?
We take great care in implementing and maintaining the security of the Site and
your information. We employ industry standard procedures and policies to ensure the safety of the information
collect and retain, and prevent unauthorized use of any such information, and we require any third party to
reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain
access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such
Transfer of data outside the EEA
Please note that some data recipients may be
located outside the EEA. In such cases we will transfer your data only to such countries as approved by the
European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an
adequate level of data protection.
We may use a third-party advertising
to serve advertisements when you access the Site. This technology uses your information with regards to your
of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web
You may opt-out of many third-party ad networks, including those operated by members of
the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information
about this practice by NAI and DAA members, and your choices regarding having this information used by these
companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit
their respective websites: http://optout.networkadvertising.org/#!/ and
We may use your Personal Information, such as your
name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the
of providing you with promotional materials, concerning our services, which we believe may interest
Out of respect to your right to privacy we provide you within such marketing materials
with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email
address or telephone number from our marketing distribution lists.
Please note that even if you
have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail
communications without offering you the opportunity to opt out of receiving them. These may include customer
service announcements or administrative notices.
We may share information
the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation
asset sale). In the event of the above, the transferee or acquiring company will assume the rights and
We understand the importance of
children’s privacy, especially in an online environment. The Site is not designed for or directed at children.
Under no circumstances shall we allow use of our services by minors without prior consent or authorization by
parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or
becomes aware that his or her child has provided us with Personal Information without their consent, he or she
should contact us at firstname.lastname@example.org.
section. Your continued use of the Platform, following the notification of such amendments on our website,
bound by the terms of such amendments.
How to contact us
If you have any general questions about
the Site or the information we collect about you and how we use it, you can contact us at
Last Modified Jan, 2023